There's no specific or additional storage for voicemail. Voicemail messages generated by Cloud Voicemail are delivered to and stored in the user's Exchange mailbox, either in Exchange Online or in Exchange Server. For more information, see Plan Cloud Voicemail service for on-premises users. However, you must configure the Skype for Business Server environment to route calls to Cloud Voicemail. For Skype for Business Online users, Cloud Voicemail was automatically set up and provisioned when the users were assigned a Phone System license and were Enterprise Voice enabled by the provisioning system.įor Skype for Business Server on-premises users, Cloud Voicemail is automatically set up and provisioned. Provisioning for Teams users isn't the same as it was for Skype for Business Online users. A Microsoft Teams Phone license is not required for Cloud Voicemail. Cloud Voicemail provisioningįor Teams users, Cloud Voicemail is automatically set up and provisioned. For more information about administrator roles, see About admin roles. For Exchange Online licensing requirements, see Exchange Online service description. Cloud Voicemail doesn't support third-party email systems. This article is for Microsoft 365 administrators who want to set up Cloud Voicemail for their users.Ĭloud Voicemail deposits voicemail messages in a user's Exchange mailbox.
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